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Real-World Solution Case Study

Connected systems.
Real venue outcomes.

How Club Management Systems delivered integrated venue technology for New Whittington Club & Institute, creating a smarter members-club experience through connected EPOS, access control and digital signage.

New Whittington Club
Client overview

New Whittington Club & Institute.

Sector: Members Club
Project Scope: EPOS Tills, Door Access Control & Digital Signage

3Core systems delivered
1Unified member database
1Connected member journey
CMSOne technology partner
The Challenge

One member record, multiple touchpoints.

The challenge was to provide a working solution that synchronised members’ proximity door access cards with the till in one smart integrated database, administered from a single system.

The Solution

A genuine integrated platform.

CMS delivered a synchronisation link between Paxton Net10 software and our EPOS platform, connecting members’ access cards with the till through a single, unified system.

The Result

Seamless integration and greater efficiency.

The result was as planned, offering seamless integration which allowed for greater administrative efficiency and a more joined-up experience for the club and its members.

New Whittington Social Institute at night
New Whittington Social Institute
Client feedback

What changed for the club.

A more modern, efficient and joined-up member experience for our club.Dave Gardner, Club President

The strength of the project was not any single device. It was the ability to connect membership, entry and front-of-house activity so the club could operate with less duplication and a clearer administrative workflow.

A smarter future for members clubs.

This project shows how CMS can tailor integrated technology for clubs and member-focused venues — making administration more efficient while creating a better member experience.

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